“I appreciate my auto dealer post sale service. We are getting details more than what we expected even after the purchase. Vehicle service reminders, vehicle insurance renewal reminders, and offer messages to our mobile made our life more comfortable,” says Suguna, a car owner in Bangalore.
Word of mouth plays a very important role in promoting brands. Customers will come back/refer only when they are satisfied with the products and services.
Passenger vehicle category is one of the fastest growing industries in the world. Demand/passion for automobile is constantly growing.
Automobile companies and auto dealers are following many ways to communicate with their customers. The new addition to the same is Bulk SMS service. Cost effective and fast messaging service helps them to reach market or customer easily and efficiently.
Automobile companies or auto dealers use Bulk SMS to generate leads by many ways as below.
- By sending a advertising sms on targeted database.
- By sending free test drive messages.
- By sending sms on arrival of new cars and bikes.
- By sending promotional offer messages about new models.
Post sales service messages of a automobile company to existing customers consist of:
- Vehicle service reminders
- Service confirmation alerts
- Driving tips
- Insurance and RTO reminders
- Festival & other greeting messages
- Vehicle maintenance/security tips
Few real time example messages being used by few companies are as given below.
1. Dear Sir/Madam, Your Honda 2-wheeler is due for service on 20-Dec-2014. Please bring your vehicle for service. Thank you, ABCD Motors, Bangalore.
2. Dear Sir/Madam, Your Suzuki 2-wheeler insurance expires on 20-Dec-2014. Please visit our showroom for the renewal. Thank you, ABCD Motors, Bangalore.
A two-way/pull sms provides customers all the related data which they are in need of. Few usages are listed below.
- Customer can book their test drives.
- Customer can get specific product/brand details like price, technology, finance option, etc.
- Customer can find the nearest service station.
- Customer can know about the ongoing offers.
Using this 2-way messaging service customers can directly get connected with their service provider and can easily fetch the data in no time. This feature will keep customers updated and satisfies them.
BulkSMS1.com serves many companies in automobile sector like automobile showroom, automobile service center, automobile insurance agency, automobile emission testing center, etc. It offers High Priority Bulk SMS services at great prices. Visit BulkSMS1.com for a FREE DEMO account.